Web tool for medical specialists with recommendations from experts
The challenge was to create a web tool for medical specialists about a specific disease used by a doctor when he/she needs recommendations from experts on how to treat a patient. Innowise Group had to build the product from scratch, including selecting the appropriate technology, planning, development and testing. General requirements to the site structure were provided by the Customer.
When a doctor has a patient with this disease and doubts what treatment to choose, he goes to the web tool, fills a form with all required information about the patient. Then the case is validated by the web tool’s director who assigns it to an area coordinator.
The area coordinator assigns it then to 2 experts who will both give recommendations to the doctor on how to treat the patient.
The aim is to have a tool as simple and ergonomic as possible. Doctors are not always used to internet, therefore it has to be very intuitive.
As a result of the initial analysis, it was decided to implement the product in Drupal CMS, as it’s quite standard, common, and fills the requirements. The design of all the steps and forms of the platform is quite simple.
Users of different roles have different permissions. Users rights levels:
All admin, director, area coordinator and expert accounts will be manually created by admin members. Doctors will have to be able to create their own account through the tool with a dedicated form.
All cases have defined status depending on the workflow’s steps. At each status’ change an email is sent to the doctor and/or expert and/or area coordinator/director. Depending on its status and the user’s rights, each case has a number of actions possible.
The main screens are :
The tool is in several languages, the design is based on Twitter bootstrap elements.
After a year or so of usage the Customer requested adaptation of the platform to the cross border cases management.
The following changes were implemented:
The cross border cases management has to support 3 sets of functionalities, based on the different use cases.
It should be possible to link a NPM user to more than one country.
The team has successfully developed the platform according to the Customer’s requirements, and performed extensive testing to ensure smooth performance. There is a user friendly and convenient UI with good usability properties, intuitively clear to users of any level of computer skills.
The platform is a convenient tool which helps doctors to help each other treating patients, thus exchanging experience.
The work of the admins can be easily performed, with no embarrassment. At the moment we continue supporting the platform, adding new minor improvements on Customer’s request.
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