Our customer is a medical equipment manufacturer that provides healthcare organizations with wearable devices for remote cardiac monitoring.Detailed information about the client cannot be disclosed under the provisions of the NDA.
The client needed to develop new software compatible with their wearable monitors. Their then-existing application did not meet the requirements of a rapidly growing Healthcare IT industry due to its technology stack being of poor functional scope and legacy.
Innowise Group offered to create a remote patient monitoring solution in cooperation with the partner’s team. The new solution was expected to be able to meet the latest industry trends and technology advancements.
We have envisioned the remote cardiac monitoring solution as a single platform that provides healthcare organizations (mostly clinics) with patient data management, and cardiac monitor reports. The major software’s objective was to speed up clinical workflows and increase healthcare professionals’ productivity. Also, our team had to integrate the resulting platform with various third-party systems, including medical insurance apps, record-keeping systems, pharmacy apps, etc.
Since the end customer operates in the US market, it was vital to ensure HIPAA compliance and seamless integration with EHR/EMR systems in healthcare organizations.
Innowise Group’s engineering team has developed a cloud-native remote patient monitoring solution, which operates as assistant software to the customer’s cardiac wearable monitors.
Technologies & tools
We have selected Scrum as a software development methodology, as it ideally suited the specifics of the project. Also, it was decided to use Microsoft Teams for all communication processes during the solution’s development and support.
One of the main tasks was to secure PHI (protected health information) and meet HIPAA compliance. To achieve that, Innowise Group’s team has implemented several security measures, including setting up user roles, data encryption, regular audit procedures, and others. For this purpose, we have also opted for Microsoft Azure, as they provide one of the best HIPAA-compliant cloud services, especially suitable for IoT solutions.
The resulting remote patient monitoring system has met all the client’s requirements due to its comprehensive functional scope, high-level security, and reliability. Our client has reported a significant increase in the number of clinics and other healthcare organizations that had bought their medical devices with the software we had developed. Accordingly, the number of patients using those devices and spending time in the system has grown. As for the medical staff who use our RPM solution, they regularly highlight an intuitive user interface, ease of use, and improved quality of medical care.
Our team is still involved in this project. We provide continuous platform support services, as well as work on new functionality and third-party app integrations.
- 2017 - Ongoing;
- The project is still ongoing, at this stage we support the platform and implement new functionality.
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