The customer is one of the largest commercial banks in the Persian Gulf, providing a wide range of business, investment, government, and international services.
Detailed information about the client cannot be disclosed under the provisions of the NDA.
In today’s fast-paced world, convenience and efficiency are essential to meet the demands of daily life. One area where this is particularly important is in the grocery purchasing experience, with the growing demand for online shopping app development services to engage new customers and drive sales.
Our client partners with a large grocery store chain with high throughput and solid daily revenues. The project’s primary goal was to streamline the purchasing process, making the shopping experience more pleasant and swift for the customers. The challenge required an innovative approach to developing a checkout-free payment system that would be reliable, accurate, and user-friendly. The system should be able to handle high volumes of transactions while ensuring the security of customer data and financial transactions.
Based on the customer’s requirements, we have divided the scope of work into four weekly sprints with regular meetings and follow-ups to track intermediate progress. Since Qatar expected many tourists and football fans to purchase in its stores during the FIFA World Cup, our main goal was to launch a market-ready solution before the tournament.
During the preparation and investigation stage, our project team proceeded through detailed onboarding, eliciting technical and business requirements, and designing the application’s architecture and database scheme. Upon completing the first sprint, we had a clear understanding of the customer’s needs, scope, and API integrations.
During the development phase, our dedicated specialists ensured seamless Cybersource integration, providing trouble-free user authentification, charging, resubmitting, and refunding. Within the sprint, we successfully met all the stated deliverables, conducting testing on fundamental functionalities with a unit test coverage of no less than 80%.
Innowise Group successfully completed the deployment phase, presenting a customized solution that was ready for user acceptance testing (UAT) and penetration testing. Upon completion of the final sprint, and following comprehensive checks and minor adjustments, the solution was approved by the customer.
Innowise Group has developed a middleware that united customer’s POS terminals, Zippin Cloud, and Cybersource payment processing capabilities into one ecosystem. Our project team has delivered a seamless solution for grocery payment without the need for cashiers, queues, and registers. We have ensured secure payments powered by verification and token validation, eliminating the need for cash and changes.
After all, our project team launched a solution that brings such benefits as:
Checkout-free payments allow customers to pick up what they want and leave the store without having to wait for the cashier to scan their groceries. This saves time and provides a seamless shopping experience, building loyalty and stimulating recurring purchases.
By utilizing precise shelf sensor technology, we enhanced retailers’ throughput and reduced wait times. The elimination of queues allowed more customers to purchase more products.
The checkout-free technology relieves staff of the monotonous task of checking out, allowing them to spend more time assisting customers.
The platform we have developed provides the customer with the necessary tools to maximize profits and retain satisfied customers. With the implementation of cashierless technology, the customer has gained a better understanding of their buyers’ needs to identify areas for growth, foster customer loyalty, and maintain high throughput while minimizing costs.
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